Is that your current situation?
Many Manual Processes
Complex Workflows
No Structured Use of AI Technologies
Resource Constraints
Cost Pressure
We have the solution!
We have the solution!
Platform for Optimization and Simplification:
The Micromerce platform is ideal for optimizing and simplifying business processes. It enables efficient mapping and management of complex workflows. In addition to automating standard tasks, our AI seamlessly integrates into all process chains, ensuring continuous and intelligent process optimization.
Use of AI in Processes:
The key to impressive use cases lies in the integration of AI into processes and the chaining of tasks. For example, summarizing customer inquiries, using these results for research in your own support database, and using the information obtained to create help articles. This use is easily possible on our platform.
Integrations and Modularity:
The Micromerce platform is designed to be adaptable and modular from the ground up, allowing it to accommodate all specifics with minimal effort. Additionally, numerous integrations offer an easy way to extend external systems with AI capabilities.
Support from Experienced Partners:
We treat our customers' challenges as our own and provide comprehensive support in optimizing and implementing AI. Identifying relevant use cases can be particularly challenging – here you benefit from our extensive experience and expertise.
Iterative Approach:
Optimizations and improvements can quickly turn into large projects with high risks. We adopt an iterative approach to quickly create value for our customers, thereby minimizing risks and ensuring success.
Benefits
Reduction of Workload
By optimizing and digitizing your business processes, you significantly reduce workload and shorten processing times. AI, in particular, can help support employees with tasks or even perform them fully automatically.
Creating Value Across the Entire Company
AI opens up numerous new possibilities that were previously unthinkable. Automatic content creation, translations, and comprehensive summaries are easily achievable.
No Worry About IT Dead Ends
Our platform allows you to easily and quickly map individual processes and adapt them to the circumstances even afterwards. The technology adapts to existing processes and enables iterative adjustments.
Magicline, the European market leader in gym software, faced similar challenges and was able to achieve the following results by working with Micromerce:
Micromerce helped us accelerate our customer onboarding by up to 50% and significantly improve data migration quality. Their exceptional collaboration and dedication to always going the extra mile have enabled us to achieve our goals efficiently and effectively.
Konstantin Wolkowa
COO - Sport Alliance GmbH
Some Features of the Micromerce Platform
Various AI Technologies
The Micromerce platform employs different AI technologies, providers, and models (e.g., OpenAI, Google, and Azure), enabling the targeted use of the best-suited technology for your specific application.
Flexible Data Model
One of the major strengths of the Micromerce platform is its ability to individually map processes and data, especially in defining data models. All entities and relationships between data (e.g., customer data, contract data, or documents) can be easily customized.
Workflow Engine
Our workflow engine allows for the mapping of complex processes, which can be manually initiated or fully automated in the background. Approval processes, data synchronizations, or automatic invoice generation are just a few of the possibilities.
Integrations
We enable seamless integration of external systems, providing the freedom to leverage the added value from these systems in an integrated manner. Data can also be easily synchronized between systems in both directions.
Open Service API
All functionalities and data are accessible via a REST API. This openness of our platform allows for integration or synchronization with other systems.
With these four steps, we achieve Your Goals.
1. Kick-Off Phase
In a collaborative kick-off session, we gather initial insights into the current state and identify challenges and relevant stakeholders.
Duration: 4 hours
2. Platform Setup & Configuration
Within a few days, we configure your individual system with corresponding integrations, automations, and the use of AI.
Duration: 3-4 days
3. Handover for Initial Use in the Company
In a joint session, we present your individually configured system and hand it over for initial use in the company.
Duration: 2 hours
4. Review / Iterations
After deployment and usage, we gather insights together and optimize the configuration as needed for continuous peak performance.
Based on Effort
3000+ completed
data and process migrations
Data and process experts with various industry experience
FAQs
